Frequently Asked
Questions
Are you accepting new patients at your dental office?
How do I get to your St Louis, Missouri Dental Office?
Do you have a parking lot at your office?
Do I need to bring old x-rays from my previous dentist?
If you have a full mouth series of x-rays that are less than 1 year old, or a set of bitewings that are less than 1 year old, it would be helpful for you to bring them with you to your first visit; or you may have your previous dentist send them directly to our office.
How much will it cost for a new patient visit?
A new patient visit usually consists of a thorough biological dental examination and a full mouth series of x-rays which costs $425.00. Any additional tests that are separate from our basic new patient process may increase the cost of your initial visit. These other charges will be discussed with you before any services are provided. If you bring, or have sent to us, any current x-rays this may reduce the cost of your first dental visit.
Please note that we require a $200 deposit for this first appointment. If you need to cancel, please give us 48 hours’ notice. If you give us less notice in that, the deposit will not be refunded.
What days/hours is your dentist office open?
We are open Monday, Tuesday, and Wednesday 8am – 5pm and Thursdays 8am – 4pm.
Do you see children?
We focus our care on patients who have all of their permanent (adult) teeth, which typically occurs around ages 12–14. Because every young person develops on their own timeline, we’re happy to evaluate on a case-by-case basis. If you’re unsure whether your child is ready, give us a call and we’ll help you figure out the best next step.
Do you accept my insurance?
While we are not preferred providers for any insurance, we do submit claims for our patients to all insurance companies. Although we expect payment at the time of service, if you have dental insurance, we’ll submit your claims for reimbursement to you. We will submit your claim in a timely fashion (most often electronically and on the date of service).
Is a cleaning included in the New Patient Process?
No, we feel that the best way to properly evaluate a patient’s mouth is to sit down and take our time evaluating the whole patient. This is a process that we do not want to rush and for this reason we do not include a cleaning during the first visit unless it is specifically requested at time of booking your appointment.
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